How Trust Insurance Cyprus Uses Technology for Innovation and Better Customer Service
Trust has emerged as a leader in the Cypriot insurance sector, adopting advanced technological solutions that enhance operational efficiency and upgrade the customer experience. From innovative insurance platforms to robust IT infrastructure and sophisticated cybersecurity systems, the company is constantly investing in its digital transformation.
Insurance Applications: eBaoTech DigitalCore
One of Trust's key technological innovations is the adoption of eBao Tech DigitalCore, a modern insurance system, offering integrated solutions for portfolio management, payments, claims, reinsurance as well as communication bridges with similar systems and automation.
The platform:
Replaced old systems for a more efficient operation
Supports 58+ insurance products in 10 insurance categories
It consolidates functions such as underwriting, claims, renewals, reinsurance, collections, datawarehousing
Provides 50+ APIs to interface with customer and partner portals
Result: Faster new product launches and a truly digital, paperless insurance experience
Advanced IT Infrastructure & Cybersecurity
The company has a modern technological infrastructure, from world-class manufacturers and suppliers, with continuous investment in:
Cybersecurity and data protection systems
Tools for predictive analytics
Sophisticated telephony and customer service solutions
High performance infrastructure
Artificial Intelligence
Trust's network, infrastructure and security management team ensures cybersecurity and the implementation of innovative IT solutions.
Digital Pioneer in the Cyprus Insurance Market
Trust Insurance Cyprus stands out for its strategic use of technology as a means of innovation, transparency and service.
With:
Access portals for processing insurance needs, customers and partners
Adoption of digital signatures and the "paperless office"
Compliance with international standards and regulations (GDPR, DORA, IFRS17)
Consolidated services for fast service
Customer-centric systems and strategy
and strong technical support,
Trust is at the forefront of the digital transition in the insurance industry in Cyprus
Other Services
Internal Audit
The internal audit services at Trust Insurance confirm that the policy set by the Board of Directors is being adhered to.