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ALERTS
MYTRUST LOGIN
PARTNER LOGIN
ALERTS

Claims Property

Home break in theft Cyprus

DAMAGE - THEFT

In case of damage, you should first report the incident immediately (verbally) to the company.
  • Try to collect evidence and details of the incident with photos, invoices or receipts from the municipality or local emergency services.
  • Do not proceed with any repair work before obtaining the Company's consent.
  • Complete the Claim Form by stating:
  • Name of Insured Person
  • Insurance Policy Number
  • Location and Date of the incident
  • Statements by the Police - Police Officer's Data
  • Client actions in relation to the incident
  • Anything else that might be helpful in clarifying the claim
  • After all the data has been collected and once the assessment has been completed, a Claims Officer will contact you with the results
In case of theft, an initial verbal briefing is given to the company.
  • You will need a police report and a complete list of the stolen items with receipts, which you will send to the Company together with the completed and signed Claim Form.
  • When the Company receives the signed Claim Form, it sends it to the Claims Department to begin the Claim assessment process.
24-hour EMERGENCY TECHNICAL ASSISTANCE SERVICE 800 926 70
The Technical Support Service aims at providing immediate assistance, 24 hours a day, 365 days a year, by qualified technicians, in order to provide urgent repair of damage.

The specific coverage:

  • Labour cost
  • Moving costs of technician
  • Costs of required materials
The Technical Support Service also provides services concerning the dispatch of qualified technicians (Connection service), at the request of the Insured for non-urgent cases in order to: prepare a budget for work that the Insured wishes to carry out in the Insured Home.

If the offer is accepted by the Customer then the Technical Assistance Company undertakes:
  • The COORDINATION of Work
  • A 6-MONTH QUALITY GUARANTEE as well as
  • The COST CONTROL that in these cases is charged to the Insured.
all risk insurance for contractors
MYTRUST CUSTOMER PORTAL & MOBILE APP
With MyTrust, everything you need to manage your claim is always within reach — anytime, anywhere.

Manage your claim from one place.

  • Submit a new claim
  • Upload and manage supporting documents
  • Track the progress of your claim
  • Receive updates about your claim
SUBMIT A CLAIM
LEARN MORE ABOUT MYTRUST
For more information please contact your Insurance Advisor or one of Trust Insurance Company's Sales and Service Offices
Claim Form
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