You can visit any Doctor or Clinic of your choice to receive medical advice and/or treatment that you trust and believe is best for you.
We do not need to be notified by phone before you receive treatment as an outpatient simply:
For compensation claims, which take place outside the Republic of Cyprus, we wish to inform you that an official translation of the medical certificates and receipts in English or Greek is required, as well as certified proof of expenses and supporting documents from the Cypriot Consular Authority (if and when requested by the Company).
In case of a scheduled surgery abroad, please contact us to let you know if we are able to undertake direct payment according to the terms and conditions of your contract.
Αν χρειάζεστε Ιατρική βοήθεια καθώς ταξιδεύετε, καλέστε το Κέντρο Συντονισμού και Διαχείρισης της Assist America. Μπορείτε επίσης να εγκαταστήσετε την εφαρμογή για κινητά χρησιμοποιώντας τον σύνδεσμο http://onelink.to/uz9ynr and connect using the reference number 35-AL-TII-07231
Contact details and 24-hour Emergency Travel Assistance Hotline:
For inpatients or day-care patients we can provide Direct Settlement
In the event that we are notified by any Nursing Home of your care as an inpatient, a written response will be given immediately to the Nursing Home for coverage, taking into account the terms and coverages under your policy.
