Roadside Assistance: Safety and Confidence on Every Journey
Roadside assistance is one of the most important services that accompany car insurance. It is not just about changing a tire or towing after an accident, but acts as an essential protective shield, offering confidence, time savings, and peace of mind to every driver.
According to data from Insurance Europe (2023), 65% of drivers in Cyprus have needed roadside assistance at least once in the last five years. The most common incidents involve mechanical breakdowns (34%), flat tires (22%), and running out of fuel (15%).
What Is Road Assistance?
Roadside assistance is an immediate support service that is activated when a driver encounters a problem with their vehicle on the road. It includes:
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Vehicle Transport: In the event of a breakdown or accident, the vehicle is towed to the nearest repair shop or an approved location.
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On-the-Spot Repair: Provision of technical support for minor problems, such as battery, tire, or simple electrical faults.
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Fuel Delivery: In the event of a fuel shortage, the immobilized vehicle is transported to the nearest gas station.
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Tire replacement: When there is no spare tire or the driver cannot replace it.
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Technical support & guidance: Via telephone line for immediate instructions and coordination.
Roadside Assistance from Trust Insurance Cyprus
Trust Insurance Cyprus provides roadside assistance 24 hours a day as part of all vehicle insurance packages, ensuring continuous support in the event of immobilization.
The service covers private and company vehicles insured with the company, with the exception of motorcycles and heavy vehicles over 2.5 tons.
Coverage applies within Cyprus, while in certain cases support outside Cyprus is also provided, in accordance with the terms of the insurance policy.
Why Roadside Assistance is Important
Roadside assistance is an essential factor in driver safety and comfort. Research by the European Road Safety Observatory (ERSO, 2024) shows that active roadside assistance coverage reduces downtime after a breakdown by up to 40%, while also helping to improve road safety.
The main advantages:
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⏱️ Save time and money, through direct coordination.
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🚗 Coverage of unexpected events, such as damage or accidents.
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🕐 Availability 24/7, throughout Cyprus
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💬 Sense of safety, knowing that there is always support.
When Road Assistance Becomes Truly Essential
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Mechanical failure, such as overheating or a power supply problem.
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Puncture or tire damage, especially in urban centers.
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Accident or collision, requiring immediate towing.
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Lost or Locked Keys: inside the vehicle.
Ποιοι Επωφελούνται Περισσότερο
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New Drivers.
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Professionals and company vehicles.
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Families.
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Long-distance travelers.
According to the Cyprus Automobile Association (2024), 78% of drivers with active road assistance report an increased sense of safety on long journeys.
Conclusion
Roadside assistance is an integral part of modern vehicle insurance, offering essential support in everyday and unexpected situations. It reduces stress, saves time, and ensures the smooth continuation of every journey.
Trust Insurance Cyprus ensures that its policyholders always have access to reliable roadside assistance, offering peace of mind, speed, and practical support when they need it most.
Sources:
- Insurance Europe – Motor Insurance Report 2023
- ERSO – European Road Safety Observatory 2024
- Cyprus Automobile Association – Road Assistance Insights 2024
- Trust Insurance Cyprus – Motor Comprehensive Data 2024