Road assistance is one of the most essential services included in a car insurance policy. It’s not just about changing a tyre or towing your vehicle after an accident; it is a protective shield that offers security, time savings, and peace of mind to every driver. In Cyprus, Road Assistance is included as a basic coverage in most types of car insurance.
According to Insurance Europe (2023), 65% of drivers in Cyprus have required road assistance at least once within the past five years. The most common incidents include mechanical breakdowns (34%), tyre punctures (22%), and running out of fuel (15%).
What Is Road Assistance?
Road assistance is an immediate support service activated when a driver experiences a vehicle issue on the road. It provides:
- Vehicle Transport: In the event of a breakdown or accident, the vehicle is towed to the nearest repair shop or to a location selected by the driver.
- On-the-Spot Repair: A technician arrives at the scene to resolve minor issues instantly, such as battery problems, tyre punctures, or minor electrical faults.
- Fuel Delivery: If the vehicle runs out of fuel, a sufficient amount is supplied so you can continue your journey.
- Tyre Replacement: If you don’t have a spare tyre or don’t know how to change it, specialised assistance is dispatched.
- Immediate Technical Support Provided through a helpline or mobile app, offering guidance and assistance for unexpected issues.
Trust Insurance Cyprus, through its Motor Comprehensive programme, offers 24/7 Road Assistance in Cyprus and abroad, covering all possible immobilisation scenarios.
Why Road Assistance Is Important
Road assistance is an investment in peace of mind. According to the European Road Safety Observatory (ERSO, 2024), having active Road Assistance reduces immobilisation time after a breakdown by 40%, significantly improving road safety.
Key benefits include:
⏱️Protection from unexpected incidents such as accidents, breakdowns or fuel shortages.
🚗 Time and cost savings, since towing and repairs are coordinated immediately.
🕐 24/7 availability, across all regions of Cyprus and beyond.
💬 Peace of mind knowing help is always available when you need it.
When Road Assistance Becomes Truly Essential
Although valuable for everyone, Road Assistance becomes indispensable in specific situations:
- Mechanical Breakdown: From engine overheating to faulty fuel pumps.
- Tyre Damage: Punctures or tears are especially common with older vehicles or worn roads.
- Accident or Collision: The service manages towing and ensures the vehicle is transported safely.
- Lost or Locked Keys: A specialised technician is dispatched for unlocking or key replacement.
Who Benefits the Most?
Road Assistance is useful for every driver, but it is particularly critical for:
- New drivers who may lack emergency experience.
- Professional drivers or company vehicles, where immobilisation leads to financial loss.
- Tourists and travellers who may need immediate help in remote or unfamiliar areas., που μπορεί να χρειαστούν άμεση βοήθεια σε απομακρυσμένες περιοχές.
- Families who want reliable protection for all members who use the vehicle.
A study by the Cyprus Automobile Association (2024) reports that 78% of drivers with Road Assistance feel more confident when travelling long distances.
Common Misconceptions
❌ “I don’t need Road Assistance because I have a new car.” Even new vehicles can experience unexpected faults or incorrect refuelling.
❌ “I’ll purchase it when I need it.” Road Assistance must be active beforehand; it cannot be activated after an incident.
❌ “It’s unnecessary for short distances.” In Cyprus, 60% of incidents occur in urban areas, not on highways.
Road Assistance Through Trust Insurance’s Motor Comprehensive
Through its Motor Comprehensive package, Trust Insurance Cyprus offers Road Assistance at no additional cost, including:
- 24/7 telephone and online support
- Towing, transport and on-the-spot repairs
- Fuel delivery, tyre replacement and immediate response
This service delivers real value, protecting drivers financially and practically when help is needed most.
Conclusion
Road Assistance is not a luxury; it's an essential coverage for every driver. It saves time, money and stress while offering a level of safety no other add-on can replace.
Through the Motor Comprehensive programme, Trust Insurance ensures you are never left stranded on the road, offering reliability, speed, and confidence on every journey.
Sources:
- Insurance Europe – Motor Insurance Report 2023
- ERSO – European Road Safety Observatory 2024
- Cyprus Automobile Association – Road Assistance Insights 2024
- Trust Insurance Cyprus – Motor Comprehensive Data 2024
